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AnswerConnect

24/7 live answering service to capture leads, support customers, and grow your business with virtual receptionists and live chat.

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Introduction

AnswerConnect provides 24/7 live call answering and chat support services, connecting businesses with real people instead of automated systems. Key features include:

  • 24/7 Availability: Never miss a call or chat, ensuring continuous customer support.
  • Lead Capture: Capture every lead and convert passive visitors into active customers.
  • CRM Integrations: Seamlessly integrate with popular CRM platforms like Salesforce and Zoho.
  • Customizable Scripting: Tailor call handling with customizable scripts.
  • Mobile App: Manage your business from anywhere with the AnswerConnect mobile app.
  • Bilingual Support: Offer services in multiple languages.

AnswerConnect targets small businesses, healthcare providers, legal firms, e-commerce businesses, and franchises looking to improve customer service and lead management. It emphasizes a human touch, pledging 'People, Not Bots,' and offers integrations with tools like Setmore, Zendesk, and Slack.

Latest News

Best Answering Service of 2026, selected by Forbes

Best Answering Service of 2026, selected by Forbes

8/5/2026

Best Answering Service - AnswerConnect Blog Home> News> Best Answering Service of 2026, selected by Forbes: AnswerConnect # Best Answering Service of 2026, selected by Forbes: AnswerConnect. 2 min read AnswerConnect is recognized as the best answering service by Forbes for its reliability, consi...

News - AnswerConnect Blog

News - AnswerConnect Blog

8/5/2026

News - AnswerConnect Blog # News. Read the latest news stories from AnswerConnect. News ### AI frustration is now one of the biggest pain points in customer service AI is becoming one of the most frustrating parts of customer service. Discover a real call example, new survey data, and why custo...

Human Customer Service | Answering Service | AnswerConnect

Human Customer Service | Answering Service | AnswerConnect

8/5/2026

Human Customer Service | Answering Service | AnswerConnect # Keep customer service human. Choose human. On every call at every hour. Because people prefer people. 2026 Best Answering Service voted by Best Answering Service 2026 ## Real call shows AI customer service fail In the call, the AI a...

Call Transcription feature for recorded calls | AnswerConnect

Call Transcription feature for recorded calls | AnswerConnect

8/5/2026

Call Transcription feature for recorded calls | AnswerConnect Blog Home> AnswerConnect Services> 6 ways Call Transcription saves you more than just time # 6 ways Call Transcription saves you more than just time. 4 min read Robert Phillips. Save time and boost accuracy with Call Recording plus C...

AnswerConnect Blog - Help Grow Your Business

AnswerConnect Blog - Help Grow Your Business

8/5/2026

AnswerConnect Blog - Help Grow Your Business # Business tips, research, articles & more. Featured article Mission and Values ## How AnswerConnect partners with Sequoia Parks Conservancy to protect ancient forests now See how AnswerConnect, the answering service that gives back, supports forest c...

Alternatives

  • Ruby Receptionists

    Ruby provides friendly and professional virtual receptionists who offer personalized call answering and message taking services.

  • PATLive

    PATLive offers 24/7 live answering services with customizable scripts and lead capture capabilities, similar to AnswerConnect.

  • Nexa

    Nexa provides professional virtual receptionists and call center services, focusing on lead qualification and appointment scheduling for businesses.

  • Smith.ai

    Smith.ai delivers AI-powered virtual receptionists and live chat services, integrating with various business tools for comprehensive support.

  • Specialty Answering Service (SAS)

    SAS is a large answering service offering 24/7 live support, order processing, and lead qualification for businesses of all sizes.

  • MoneyPenny

    MoneyPenny provides dedicated virtual receptionists and live chat agents, offering a personalized service for businesses looking to outsource communications.

  • Gabbyville

    Gabbyville focuses on providing professional and friendly virtual receptionists to handle calls, schedule appointments, and manage messages for small businesses.

  • Go Answer

    Go Answer offers 24/7 live answering, virtual receptionist, and call center services, catering to a wide range of industries with customizable solutions.

  • LiveChat

    While primarily a live chat platform, LiveChat offers tools for customer support and lead generation, serving a similar purpose for online interactions.

  • VoiceNation

    VoiceNation offers 24/7 live answering services, virtual receptionists, and call center solutions with a focus on quick setup and affordability.

FAQ

User Reviews

4.8/5.0
(8reviews)
Click stars to rate

Pricing

Pricing Model: Subscription

Entry (US)

200 minutes per month with 24/7 live answering

$350 per month + $49.99 setup fee
monthly

Growth (US)

300 minutes per month with 24/7 live answering

$395 per month (no setup fee)
monthly

Standard (US)

400 minutes per month with 24/7 live answering

$575 per month + $49.99 setup fee
monthly

Entry (Canada)

100 minutes per month with 24/7 live answering

$325 CAD per month + $75.00 CAD setup fee
monthly

Growth (Canada)

300 minutes per month with 24/7 live answering

$425 CAD per month (no setup fee)
monthly

Standard (Canada)

450 minutes per month with 24/7 live answering

$825 CAD per month + $75.00 CAD setup fee
monthly

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