Thunai is an Agentic AI platform designed for end-to-end customer service and workflow orchestration. It automates customer conversations, eliminates data silos, and drives high-fidelity business outcomes. Key features include:
- Thunai Brain: Smart knowledge management with AI-powered insights and enterprise-wide search.
- Real-Time Chat Assist: Provides assistance during live chats.
- Meeting Assistant: Automates meeting-related tasks.
- AI-Powered Note-Taking: Automatically generates notes from conversations.
- Email Reply Assistance: Helps in drafting email replies.
- Deep Research: Facilitates in-depth research.
- Multilanguage Support: Supports multiple languages.
- Workflow Automation: Automates business workflows.
- Thunai Omni: Deflects support queries while delivering customer experiences.
- Thunai Reflect: Finds product ideas from customer conversations.
- Thunai Revenue: Spots million-dollar deals before competitors.
Thunai integrates with existing enterprise systems like Salesforce, HubSpot, AmazonConnect, and Five9, enabling quick deployment and measurable business impact. It serves various use cases across manufacturing, automotive, e-commerce, and hospitality industries, targeting roles such as sales, customer support, and marketing.
