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Fiverr Human Touch Challenge

Fiverr's challenge page requires users to complete a task to ensure they are human and regain access to the platform.

Published: 2025/12/19

Introduction

Fiverr's "It needs a human touch" page is a security measure implemented to verify users and prevent bot activity. It presents a challenge, often a CAPTCHA, that users must successfully complete to regain access to Fiverr's services.

Key features:

  • Challenge-based verification: Employs tasks to differentiate between human users and automated bots.
  • Browser extension interference detection: Suggests disabling browser extensions that might interfere with website functionality.
  • Cache and cookie clearing: Recommends clearing browser cache and cookies to resolve potential loading issues.
  • JavaScript requirement: Enforces JavaScript enablement for proper website operation.
  • Error code reporting: Provides an error code (ERRCODE PXCR10002539) for troubleshooting purposes.
  • Request details: Displays IP address and trace ID for debugging.

Use cases:

  • Security: Prevents malicious bot activity and protects the platform from abuse.
  • User verification: Ensures that only legitimate users can access Fiverr's services.
  • Troubleshooting: Helps users resolve access issues by providing diagnostic information and suggested fixes.

Alternatives

  • Google reCAPTCHA

    A widely used free service that helps websites distinguish human users from bots through various challenges.

  • hCaptcha

    A privacy-focused CAPTCHA service that verifies human users while also rewarding sites for protecting user data.

  • Cloudflare Turnstile

    A smart CAPTCHA alternative that verifies visitors without requiring them to solve a puzzle, offering a smoother user experience.

  • Arkose Labs

    Provides advanced bot and fraud prevention by presenting adaptive challenges to suspicious users to confirm their humanity.

  • DataDome

    Offers AI-powered bot and online fraud protection, actively detecting and mitigating automated threats to ensure human interaction.

  • HUMAN Security (formerly PerimeterX)

    Specializes in bot management and web application security, verifying human intent and preventing automated attacks.

  • Akamai Bot Manager

    Protects web applications and APIs from sophisticated bot attacks by identifying and blocking non-human traffic.

  • Email/SMS Verification

    A common security measure that sends a one-time code to a user's registered contact to confirm their identity and human presence.

  • WebAuthn/Passkeys

    A modern authentication standard that uses cryptographic keys to verify a user's identity, offering a secure and human-friendly login experience.

  • Biometric Authentication (e.g., Face ID, Fingerprint)

    Utilizes unique biological characteristics to verify a user's identity, ensuring only a human can access the account.

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