Appian is a low-code platform designed for building and deploying enterprise applications with a focus on business process management (BPM) and case management. It enables organizations to automate complex workflows, integrate data from various sources, and deliver AI-powered solutions.
Key features:
- Low-Code Development: Visual design tools and pre-built components for rapid application development.
- Business Process Management (BPM): Tools for modeling, automating, and optimizing business processes.
- Case Management: Framework for managing unstructured and dynamic work scenarios.
- AI Integration: Incorporate AI services like intelligent document processing (IDP) and robotic process automation (RPA).
- Data Fabric: Connect and unify data from disparate systems without replication.
- Mobile and Cloud Support: Deploy applications on various devices and cloud environments.
Use cases:
- Customer Relationship Management (CRM): Building custom CRM solutions tailored to specific business needs.
- Financial Services: Automating compliance, risk management, and customer onboarding processes.
- Healthcare: Streamlining patient management, claims processing, and regulatory compliance.
- Government: Modernizing legacy systems and automating citizen services.
- Insurance: Underwriting, claims processing, and policy management.
