Klevu AI is now Athos Commerce, offering AI-powered search, merchandising, and personalization solutions for e-commerce businesses.
Features
- AI-Powered Ecommerce Search — Advanced artificial intelligence search engine that helps shoppers find exactly what they're looking for on ecommerce websites. Leverages natural language processing and machine learning to understand search intent, handle typos, synonyms, and deliver highly relevant product results in real-time.
- Intelligent Merchandising — Automated merchandising tools that optimize product placement, ranking, and display across your online store. Uses AI to analyze shopper behavior and business rules to strategically promote products, boost conversions, and maximize revenue without manual intervention.
- Personalization Engine — Dynamic personalization capabilities that tailor the shopping experience to each individual visitor. Delivers personalized product recommendations, search results, and content based on browsing history, purchase behavior, and real-time interactions to increase engagement and average order value.
- Omnichannel Product Discovery — Connects shoppers with the right products both onsite and offsite through unified commerce technology. Powered by the combined strengths of Searchspring, Klevu, and Intelligent Reach under the Athos Commerce umbrella, enabling seamless product discovery across multiple touchpoints and channels.
- Unified Commerce Platform — A comprehensive platform formed by merging three industry-leading solutions — Searchspring, Klevu, and Intelligent Reach — into Athos Commerce. This consolidation delivers a holistic suite of ecommerce tools including search, merchandising, personalization, and product feed management in one integrated ecosystem.
Use Cases
Ecommerce Store Search Optimization
Online retailers struggling with poor on-site search experiences can implement Klevu AI (Athos Commerce) to dramatically improve product discovery. The AI-powered search understands natural language queries, corrects misspellings, and surfaces relevant products — reducing bounce rates and increasing conversion rates for stores with large or complex product catalogs. Target Audience: Ecommerce store owners, Shopify/BigCommerce/Magento merchants, and digital retail managers with extensive product inventories
Personalized Shopping Experience Enhancement
Brands looking to deliver Amazon-like personalized shopping experiences can leverage the personalization engine to show each visitor products tailored to their preferences. This is ideal for businesses wanting to increase repeat purchases, boost average order value, and create loyal customers through relevant product recommendations. Target Audience: DTC brands, mid-market to enterprise ecommerce companies, and marketing teams focused on customer retention and lifetime value
Omnichannel Product Feed Management
Retailers selling across multiple channels (Google Shopping, Amazon, social commerce) can use the unified Athos Commerce platform to manage product discovery both on their own site and across external marketplaces. The integration of Intelligent Reach capabilities ensures consistent, optimized product data feeds across all selling channels. Target Audience: Multi-channel retailers, marketplace sellers, and ecommerce operations teams managing product syndication across platforms
Automated Merchandising for Seasonal Campaigns
Ecommerce teams running seasonal promotions, flash sales, or new product launches can use AI-driven merchandising to automatically optimize product placement and visibility. The system intelligently promotes high-margin or high-priority items while maintaining a relevant shopping experience for each visitor segment. Target Audience: Ecommerce merchandisers, digital marketing managers, and retail operations teams managing promotional campaigns and product launches
Pros
- Comprehensive unified platform combining three proven ecommerce solutions (Searchspring, Klevu, and Intelligent Reach) into one integrated ecosystem, eliminating the need for multiple vendor relationships
- AI-powered search and personalization that continuously learns from shopper behavior, delivering increasingly relevant results over time without manual tuning
- Omnichannel capabilities that extend product discovery beyond the ecommerce site to external channels and marketplaces, maximizing product visibility and reach
- Robust support infrastructure including Knowledge Base, dedicated support tickets, status monitoring, and a Partner Portal for seamless implementation and ongoing assistance
- Scalable solution suitable for businesses of various sizes, from growing DTC brands to enterprise-level retailers with complex product catalogs and high traffic volumes
Cons
- Brand transition from Klevu to Athos Commerce may cause initial confusion for existing customers and partners familiar with the original Klevu brand identity
- Platform consolidation into a unified solution may involve a learning curve for teams accustomed to using Searchspring, Klevu, or Intelligent Reach as standalone tools
- Pricing information is not transparently listed on the website, requiring businesses to request a demo or contact sales — which may slow down the evaluation process for budget-conscious buyers
- Heavy reliance on AI-driven automation may reduce granular manual control for advanced merchandisers who prefer hands-on product placement and ranking customization
