LimeChat provides enterprise-grade AI agents designed to enhance business growth and customer support. Key features include:
- AI-Powered Automation: Automates customer queries, drives purchases, and engages customers across chat, voice, and WhatsApp.
- Multi-LLM Architecture: Employs a multi-LLM architecture to handle complex customer queries, ensuring high-quality support.
- Agentic Bot Builder: Offers a visual workflow builder for creating and customizing AI agents.
- Omnichannel CRM: Provides a centralized CRM system for managing customer interactions across various channels.
- Voice AI: Integrates voice AI on WhatsApp for lead recovery, cart conversion, and instant query resolution.
- Analytics: Offers tools to measure and optimize AI agent performance, improving conversions and support effectiveness.
- Security: Compliant with SOC 2, GDPR, and ISO27001 standards, ensuring enterprise-grade security.
LimeChat is built for India, offering affordable, multilingual support and industry-specific AI models, workflows, and integrations. It targets businesses looking to automate customer interactions, reduce support costs, and improve customer satisfaction.
