Smart Order is a comprehensive property management system (PMS) designed for hotels, B&Bs, vacation rentals, and other accommodation providers. It serves as an all-in-one platform that integrates multiple essential functions into a single dashboard.
Key Features:
- Front Desk Management: Centralized dashboard for reservations, pricing, room inventory, housekeeping, and front-desk operations
- Channel Manager: Real-time integration with major booking platforms (Airbnb, Booking.com, Expedia, Agoda, etc.) to prevent overbookings and sync prices
- Direct Booking Engine: Commission-free booking system that connects properties directly to search engines and social media platforms
- Payment Solution: Automated payment processing with PCI-DSS compliance for secure transactions
- Reports & Analysis: Built-in analytics tools for performance tracking and revenue optimization
- Mobile App: Full-featured mobile application for managing properties on-the-go
- Unified Inbox: Centralized communication hub for guest interactions
- Chinese Social Booking Engine: Specialized integration to tap into the Chinese tourism market
Target Users: Hotel owners, B&B operators, vacation rental managers, property managers, and hospitality businesses of all sizes.
Unique Selling Points:
- Free Core Software: No fees for basic PMS functionality
- Time Efficiency: Claims to save 60% of operational time through automation
- Revenue Growth: Average 25% revenue increase reported by users
- Market Expansion: Direct access to Chinese consumer market with 1.4 billion potential customers
- Comprehensive Integration: Connects with 150,000+ properties worldwide and major booking channels
Use Cases:
- Small to medium hotels looking to streamline operations
- Vacation rental owners managing multiple properties
- B&Bs seeking to increase direct bookings and reduce commission fees
- Property managers needing real-time inventory synchronization across platforms
- Hospitality businesses targeting international markets, particularly Chinese tourists
