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WorkBot

WorkBot is an AI chatbot platform automating customer support across chat, voice, and email with intelligent, customizable AI agents.

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Published: 2025/12/17
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Introduction

WorkBot is a no-code AI chatbot platform designed to automate and personalize customer support across multiple channels. It leverages NLP and LLMs to understand and resolve customer queries, offering 24/7 support. Key features include:

  • AI Chat Agent: Real-time support across websites and apps, handling FAQs and bookings.
  • WorkBot Voice: Automates inbound and outbound calls with human-like voice AI agents.
  • Smart Email: (Coming Soon) Automates email triage and response generation.
  • No-Code Platform: Build and deploy AI agents without coding.
  • Centralized Data: Integrates with CRM and other systems for unified customer data.

WorkBot is suitable for SMBs and enterprises, offering scalable support automation and improved customer satisfaction.

Alternatives

  • Intercom

    Intercom offers a suite of customer communication tools, including chatbots, live chat, and email marketing, for engaging with customers throughout their journey.

  • Zendesk

    Zendesk provides a comprehensive customer service platform with AI-powered chatbots, ticketing systems, and knowledge base management.

  • HubSpot Chatbot Builder

    HubSpot's Chatbot Builder allows you to create custom chatbots for lead generation, customer support, and sales automation, integrated with their CRM.

  • Ada

    Ada is an AI-powered customer service automation platform that helps businesses automate customer interactions and resolve inquiries efficiently.

  • Dialogflow (Google)

    Dialogflow is a natural language understanding platform that enables you to build conversational interfaces for websites, mobile apps, and devices.

  • Amazon Lex

    Amazon Lex is a service for building conversational interfaces into any application using voice and text.

  • Tidio

    Tidio combines live chat, email marketing, and chatbots to provide a comprehensive customer communication solution for small and medium-sized businesses.

  • LiveChat

    LiveChat offers live chat software with chatbot integrations to provide instant customer support and improve customer satisfaction.

  • Freshdesk

    Freshdesk provides a cloud-based customer support platform with AI-powered chatbots, ticketing, and self-service portals.

  • Salesforce Service Cloud

    Salesforce Service Cloud offers a comprehensive customer service platform with AI-powered chatbots, case management, and knowledge base features.

User Reviews

4.0/5.0
(17reviews)
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Pricing

Pricing Model: Freemium, Subscription

Free Plan

Suitable for beginners, includes 500,000 tokens per month, 5 customizable AI agents, 50 URLs in the knowledge base, embeddable AI agents for sales and support, sentiment analysis, human handover functionality, and 1 AI voice agent test call.

Free
Pro Plan

Designed for growing businesses, includes all features of the Free Plan, plus 1,000,000 tokens per month, support for 10 AI agents, unlimited knowledge base URLs, advanced analytics dashboard, full access to AI voice agents, with an option to add a dedicated phone number for $20/month.

$100/month
monthly
Enterprise Plan

Tailored for large organizations, offering custom pricing and token allocation. Includes all features of the Pro Plan, plus unlimited AI agents, custom AI model training, 24/7 dedicated support, and SLA guarantees.

Custom Pricing

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