Crisp is an all-in-one AI-powered multichannel messaging platform designed to help businesses connect instantly with customers and leads. It centralizes customer communications across multiple channels into a single collaborative inbox while leveraging AI to automate support workflows.
Key Features:
- AI Agents & Workflows: Build custom AI agents using no-code builder with training on your business content
- Omnichannel Inbox: Unified inbox for chat widget, email, WhatsApp, Messenger, Instagram, and 8+ other channels
- Shared Inbox: Collaborative team inbox with CRM integration and customer data synchronization
- Knowledge Base: Create help articles and self-service resources for customers
- Automations: Internal workflow automation to speed up team responses
- Analytics: Performance tracking and team efficiency metrics
- Chat Widget: Real-time website and mobile app chat support
Target Users: Customer support teams, marketing teams, sales teams, and businesses of all sizes looking to streamline customer communications and leverage AI for support automation.
Unique Selling Points:
- Flat pricing model to reduce cost per agent
- 14-day free trial with all features included
- No-code AI agent builder with template library
- Integration with multiple messaging platforms
- Built-in CRM for customer data management
