tawk.to is a comprehensive customer communication platform offering live chat, ticketing, knowledge base, CRM, and chat pages—all completely free. It enables businesses to monitor and interact with website visitors in real time, collaborate with team members, and organize customer data in one place. Key features include unlimited agents, real-time visitor tracking, geo IP tracking, file transfer, video/voice add-ons, and detailed reporting. The platform is used by millions of companies worldwide, with over 3 billion people interacting with its widgets monthly. Its unique selling point is being 100% free forever, supported by optional paid services like hired chat agents. Target users include businesses of all sizes seeking to enhance customer support, sales, and engagement without cost barriers.
tawk.to
100% free live chat software with ticketing, knowledge base, CRM, and chat pages for customer communication.
Introduction
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User Reviews
Pricing
Pricing Model: Freemium
Tawk.to's core live chat software, ticketing system, knowledge base, unlimited agents, unlimited chats, real-time monitoring, basic CRM, and chat pages. Always free.
Remove 'Powered by tawk.to' branding, allowing you to use your own brand in widgets, ticket emails, chat pages, and knowledge base.
Annual subscription to remove 'Powered by tawk.to' branding, equivalent to $29/month.
Hire professionally trained, native English-speaking chat agents to answer your chats 24/7. Price varies based on required hours and coverage.
Hire chat agents for 168 hours per week, 365 days a year, providing 24/7 service.
Hire chat agents for 128 hours per week, covering evenings and weekends.
Hire chat agents for 80 hours per week, providing double-shift service.
Hire chat agents for 40 hours per week, providing full-time service.
Hire chat agents for 10 hours per week, providing part-time service.
Hire virtual assistant services.
Connect with customers via calls and screen sharing within the tawk.to chat widget.
Annual subscription to connect with customers via calls and screen sharing within the tawk.to chat widget, equivalent to $29/month.
AI-assisted chat support, 100 messages per month.
AI-assisted chat support, 1,000 messages per month.
Annual subscription for AI-assisted chat support, 1,000 messages per month, equivalent to $24.17/month.
AI-assisted chat support, 5,000 messages per month.
Annual subscription for AI-assisted chat support, 5,000 messages per month, equivalent to $82.50/month.
AI-assisted chat support, 20,000 messages per month.
Annual subscription for AI-assisted chat support, 20,000 messages per month, equivalent to $332.50/month.
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