Notable is an AI platform for healthcare operations, personalizing patient experiences and automating workflows.
Features
- AI Agents — Intelligent automation agents that automate repetitive, time-intensive workflows across healthcare operations. AI Agents handle tasks like pre-procedure instructions via Voice AI, copay estimation and collection, care gap outreach, and chart reviews—offloading manual work from teams while improving patient engagement and delivering measurable financial performance.
- Flow Builder — An intuitive low-code design tool that enables healthcare teams to design and launch custom automations in minutes. Flow Builder allows organizations to create net-new automations without extensive technical expertise, making it configurable across any use case and deeply integrated into healthcare's data ecosystems.
- Sidekick — A natural language AI assistant that streamlines workflows by allowing staff to interact with the platform using conversational language. Sidekick empowers teams to supercharge productivity with AI-powered assistance, reducing the complexity of managing healthcare operations.
- Connector Hub — A robust integration framework that turns integration uncertainty into AI execution. Connector Hub enables organizations to customize workflows at scale with extensive AI skills, connecting seamlessly with existing healthcare systems and data ecosystems for enterprise-wide automation.
- Enterprise-Grade Security — Comprehensive trust and security infrastructure built specifically for healthcare compliance requirements. The platform provides enterprise-grade security across all features, ensuring patient data protection and regulatory adherence while enabling AI-powered automation at scale.
- Flow AI — An in-platform AI assistant that helps teams overcome agentic workflow complexity. Flow AI works alongside Flow Builder to simplify the creation and management of automated workflows, enabling faster deployment of custom healthcare automations.
Use Cases
Patient Access Automation
Healthcare organizations deploy Notable's AI Agents to automate patient intake, registration, scheduling, and referral management. The platform reduces referral leakage, unburdens contact center teams, and delivers pre-procedure instructions via Voice AI—creating capacity by offloading repetitive work while improving patient satisfaction scores to 97%. Target Audience: Patient access directors, front-office managers, and healthcare administrators managing high patient volumes and seeking to reduce wait times and improve the patient experience.
Revenue Cycle Management Optimization
Notable automates copay estimation and collection with real-time eligibility verification, streamlines prior authorizations, and generates appeal letters to prevent denials. Organizations achieve 15% touchless copay collection, reduce referral processing from 14 to 3 days, and generate $3.3M in annual value without adding headcount. Target Audience: Revenue cycle managers, CFOs, and financial operations leaders at hospitals and health systems looking to reduce cost-to-collect, prevent revenue leakage, and accelerate reimbursement.
Care Operations & Quality Improvement
AI Agents automatically close care gaps, conduct chart reviews, and optimize risk adjustment by unifying fragmented data and standardizing workflows. Health systems achieve 50k+ charts reviewed system-wide, 7% care gap closure rate increases, and 95% accuracy rates—improving quality scores and producing better outcomes at lower costs. Target Audience: Chief medical officers, quality directors, and care operations teams at large health systems focused on HEDIS measures, HCC coding accuracy, and population health management.
Contact Center Modernization
Notable deploys Voice AI Agents to handle high call volumes, achieving 57% containment rates and managing 25k+ calls since launch. The platform eliminates patient hold times and projects 8k staff hours saved per year, allowing contact center teams to focus on complex patient interactions while AI handles routine inquiries. Target Audience: Contact center directors, patient experience leaders, and operations managers at health systems struggling with high call volumes, long hold times, and staffing challenges.
Pros
- Proven, measurable ROI with documented results including $350k+ projected annual savings, $3.3M annual value, and 1.5M tasks automated daily across 38M total patients served.
- Scalable workforce augmentation that enables patient volume growth without additional staffing—4 FTEs upskilled for higher-value work and 8k projected staff hours saved per year.
- Healthcare-native platform purpose-built for healthcare operations with deep integration into healthcare data ecosystems, unlike generic AI solutions that require extensive customization.
- Low-code accessibility through Flow Builder and natural language AI via Sidekick, enabling non-technical healthcare staff to create and manage automations in minutes.
- Enterprise-grade security and compliance infrastructure specifically designed for healthcare's stringent regulatory requirements, ensuring patient data protection at scale.
Cons
- Healthcare-specific focus limits applicability—organizations outside the healthcare industry cannot leverage the platform, making it unsuitable for multi-industry enterprises.
- Implementation complexity for large health systems may require significant change management, staff training, and integration effort to achieve full platform adoption across departments.
- Dependency on AI automation for critical healthcare workflows introduces potential risks if systems experience downtime or errors, requiring robust contingency planning.
- Pricing and contract details are not publicly transparent, requiring organizations to go through a demo and sales process to understand total cost of ownership and ROI timelines.
