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Jam

Jam is a bug reporting tool that simplifies the process for both reporters and developers, capturing necessary debugging information automatically.

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Introduction

Jam is a bug reporting and collaboration tool designed to streamline the process of identifying, reporting, and resolving software bugs. It allows users to report bugs in seconds with detailed information, including device and browser details, console and network logs, and automatic repro steps.

Key features:

  • One-Click Bug Reporting: Simplifies bug reporting with an easy-to-use browser extension.
  • Automatic Data Capture: Automatically captures essential debugging information, saving time and improving accuracy.
  • Integration with Tools: Works seamlessly with popular tools like Jira, Slack, GitHub, and more.
  • Instant Replay: Captures what just happened, providing developers with a clear understanding of the bug's context.
  • Markup and Share: Allows users to annotate, blur, and edit screenshots before sharing.

Use Cases:

  • Software Development: Streamlines bug tracking and resolution for development teams.
  • Quality Assurance: Enhances QA processes by providing detailed bug reports with all necessary information.
  • Product Management: Facilitates clear communication between product managers and developers.
  • Customer Support: Improves customer support workflows by enabling users to easily report issues with detailed context.

Latest News

Just launched! Jam with your customers in Zendesk, Intercom, HubSpot + more

Just launched! Jam with your customers in Zendesk, Intercom, HubSpot + more

8/4/2026

Just launched! Jam with your customers in Zendesk, Intercom, HubSpot + more Now Jam for Customer Support connects to any helpdesk! So you can triage customer bugs even faster. It’s so easy to use, let us show you. ### 2 - Don’t forget to add the ticket link as the name, so you can reference it la...

Meet the new Jam MCP

Meet the new Jam MCP

8/4/2026

Meet the new Jam MCP Launching today! You can now easily send all the debugging context to your AI so it can fix bugs better and faster. We added 4 new tools to Jam MCP, to help you pipe even more context into your AI agent for faster automated fixes. Paste a Jam link in your coding agent to insta.....

Jam's now in ChatGPT!

Jam's now in ChatGPT!

8/4/2026

Jam's now in ChatGPT! OpenAI added Jam to ChatGPT to help you fix bugs even faster! Paste a Jam into ChatGPT and it can investigate using network requests, console logs, repro steps + your screen recording. You can even chain it with other apps to go from bug report to PR, all inside of ChatGPT. ...

Launching! 6 upgrades to Jam’s Intercom integration

Launching! 6 upgrades to Jam’s Intercom integration

8/4/2026

Launching! 6 upgrades to Jam’s Intercom integration Today, we’re launching a brand new Intercom integration. It’s more flexible for your customers, even easier to use for support teams, and comes with increased privacy options. You can watch the demo here. Here’s everything new: ### 1. Record fr...

New in Jam: Report bugs from mobile, fast

New in Jam: Report bugs from mobile, fast

8/4/2026

New in Jam: Report bugs from mobile, fast Meet Jam for iOS, the first screen recorder made for bug reporting on mobile. You can record your phone screen, and Jam grabs all the tech details for you (OS, battery life, etc). Share straight to your bug tracking tool like Linear or Jira. No more emaili.....

Alternatives

  • Bugsnag

    Bugsnag offers comprehensive error monitoring and crash reporting for web and mobile applications, helping developers quickly identify and fix issues.

  • Sentry

    Sentry provides real-time error tracking and performance monitoring, giving developers insights into application health and user experience.

  • Rollbar

    Rollbar automates error monitoring and debugging with real-time alerts and detailed context, enabling faster issue resolution.

  • Jira

    Jira is a project management tool that includes bug tracking features, allowing teams to manage and resolve issues within their workflow.

  • Asana

    Asana is a work management platform that can be used for bug tracking and task management, facilitating collaboration and issue resolution.

  • Trello

    Trello's flexible boards can be adapted for bug tracking, providing a visual way to organize and prioritize issues.

  • Linear

    Linear is a streamlined issue tracking tool designed for software development teams, focusing on speed and efficiency.

  • Marker.io

    Marker.io is a visual feedback tool that allows users to annotate websites and provide detailed bug reports directly from the browser.

  • Userback

    Userback provides a simple way to collect visual feedback and bug reports from users, integrating with popular project management tools.

  • Shake

    Shake offers in-app bug reporting for mobile apps, allowing users to easily submit bug reports with device information and screenshots.

FAQ

User Reviews

5.0/5.0
(11reviews)
Click stars to rate

Pricing

Pricing Model: Subscription

Starter

Basic features

Free per month

Team

For growing teams

$14 per creator / month*
monthly

Enterprise

For large organizations

Custom

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