Automate scheduling, payments, patient intake, and more with a platform that syncs with your EHR. Trusted by 10,000+ practices.
Features
- NexHealth Synchronizer — The core technology engine that automatically syncs patient data between NexHealth and your existing EHR/health record system. Eliminates manual data entry and reconciliation by ensuring every appointment, form submission, and payment updates in real-time across systems. Supports 50+ EHR integrations including Dentrix, Eaglesoft, Epic, athenahealth, and more.
- Online Scheduling & One-Click Recalls — Patients can book appointments directly online, with availability syncing to your health record system in real-time. Features include automatic waitlist management to fill last-minute cancellations and one-click recall booking that simplifies the reappointment process for returning patients.
- Automated Patient Communications — Unified messaging platform that replaces voicemails with text messaging, automated appointment reminders to reduce no-shows, marketing campaigns for practice growth, and post-visit review requests. All communications managed from a single inbox.
- Digital Patient Intake Forms — Eliminates paper forms and clipboard workflows by sending digital intake forms to patients before their visit. Completed forms automatically sync to the patient record, saving staff time on scanning and data entry.
- Integrated Payments & Insurance Verification — Accept payments through terminals and digital payment methods that sync directly to your practice ledger. Includes automated insurance eligibility verification that confirms coverage before appointments, reducing claim denials and billing surprises.
- Developer API & Health Records Integration — Robust API that allows healthcare technology companies and practices to integrate with dozens of EHR systems in a single development sprint. Enables custom integrations and white-label solutions for healthcare software providers.
Use Cases
Dental Practice Front-Office Automation
Dental practices struggling with manual scheduling, paper intake forms, and phone-based patient communication use NexHealth to digitize their entire front-office workflow. Practices like Bastida Dental Group saved $2,000 monthly by switching from Zocdoc to NexHealth's online booking, while Perfect Smile Dental gained 35+ monthly Google bookings and 40% more positive reviews. Target Audience: Dental practice owners, office managers, and dental group administrators looking to reduce administrative overhead and improve patient acquisition
Reducing Patient No-Shows and Cancellations
Healthcare practices experiencing high cancellation and no-show rates implement NexHealth's automated reminders, text-based communications, and waitlist features. Daily Smiles Dental successfully reduced patient cancellations by replacing poor communication methods with NexHealth's streamlined messaging system. Target Audience: Medical and dental practices with high no-show rates seeking to improve appointment adherence and maximize provider utilization
Multi-Location Healthcare Group Integration
Healthcare organizations operating multiple locations with existing EHR systems (like Mid-Atlantic Dental Partners) use NexHealth to standardize patient engagement across all sites while maintaining their current health record infrastructure. The Synchronizer ensures data consistency without requiring EHR migration. Target Audience: Multi-location dental and medical groups, DSOs (Dental Support Organizations), and healthcare enterprises needing unified patient engagement across distributed practices
Healthcare SaaS EHR Integration
Healthcare technology companies like TrueLark leverage the NexHealth Synchronizer API to quickly integrate their solutions with multiple EHR systems without building individual integrations. This accelerates time-to-market and expands addressable customer base. Target Audience: Healthcare software developers, SaaS companies, and health tech startups needing rapid EHR integration capabilities
Pros
- Extensive EHR compatibility with 50+ supported systems including major platforms like Dentrix, Eaglesoft, Epic, athenahealth, and Open Dental, allowing practices to keep their existing infrastructure
- Proven scale and trust with 10,000+ medical and dental practices using the platform, demonstrating reliability and market validation
- Comprehensive all-in-one platform covering scheduling, communications, forms, payments, and insurance verification, eliminating the need for multiple vendor solutions
- Real-time data synchronization through the NexHealth Synchronizer ensures zero reconciliation between patient-facing tools and backend health record systems
- Developer-friendly API enables healthcare technology companies to integrate with multiple EHR systems rapidly, expanding the platform's ecosystem and integration capabilities
Cons
- Not all EHR systems have dedicated sync integrations yet, meaning some practices may only access partial NexHealth features until their specific system is supported
- Pricing transparency is limited as costs are not publicly listed on the website, requiring potential customers to request demos and speak with sales representatives
- Implementation and staff training may require significant change management for practices transitioning from traditional paper-based or phone-based workflows
- Heavy reliance on EHR synchronization means any downtime or issues with the connected health record system could impact NexHealth functionality and patient-facing services
